Solutions / Telecom

Privacy at network scale.

Telecom operators sit on a uniquely sensitive dataset — call records, location, network telemetry, and account information for tens of millions of subscribers. Clarip helps carriers govern CPNI, automate subject rights, and meet evolving FCC, state, and global rules without slowing the network.

Trusted by Tier-1 carriers, MVNOs, and cable operators

Telecom privacy snapshot
Billions
of CDR & location events generated daily
$200M+
in recent FCC privacy enforcement actions

The challenge

Subscriber data is high-value — and high-risk.

From CPNI to real-time location, telecom data attracts regulators, plaintiffs, and bad actors. Legacy OSS/BSS stacks weren't built for modern privacy expectations.

CPNI & call detail records:

FCC rules require strict access controls, audit trails, and customer consent for using call detail and network usage data.

Location data exposure:

Real-time and historical location data is among the most regulated datasets — and the most attractive to data brokers and law enforcement.

Device & app telemetry:

Bundled apps, set-top boxes, and connected devices stream data back to the carrier with their own consent and disclosure obligations.

Legacy OSS/BSS systems:

Provisioning, billing, and network management platforms often lack native support for DSRs, deletion, and granular consent.

Capabilities

One privacy platform across every line of business.

Clarip unifies consent, data discovery, subject rights, and risk intelligence across wireless, wireline, broadband, and media — at carrier scale.

CPNI Consent Management

  • Capture and audit CPNI opt-in/opt-out at every touchpoint
  • Granular preferences per service line
  • Honor universal opt-out signals automatically

Subscriber DSR Automation

  • Self-service portal across mobile, broadband, and TV
  • High-assurance identity verification
  • Workflow routing across OSS, BSS, and CRM

Data Mapping & PII Discovery

  • Auto-discover PII across network, billing, and data lakes
  • Living RoPA without manual surveys
  • Inventory of data brokers, partners, and processors

Location Data Governance

  • Track every system that touches location data
  • Enforce purpose limitation and retention
  • Audit-ready evidence for regulators

Breach & Incident Response

  • FCC and state notification timers built in
  • Pre-built regulator and subscriber templates
  • Forensic-grade audit trail

AI-Powered Automation

  • Hybrid AI classifies sensitive subscriber data
  • Auto-generate jurisdiction-specific notices
  • Predict regulatory exposure before audits

Use Cases

From SIM swap to streaming.

Wireless & MVNO operations:

Govern CPNI, device data, and marketing consent across prepaid, postpaid, and IoT lines.

Broadband & home services:

Manage household-level consent, parental controls, and visitor data on shared connections.

Advertising & media businesses:

Monetize first-party data responsibly with consented audiences and transparent disclosures.

Law enforcement requests:

Track and govern lawful-access workflows separately from commercial data uses.

Customer story

"Clarip helped us bring CPNI consent, location governance, and subscriber DSRs onto a single platform — and cut compliance cycle time by more than half."

SVP, Privacy & Data Strategy · Tier-1 North American carrier

60%

faster regulatory response

100M+

subscribers covered

Regulatory coverage

Built for every telecom privacy regime.

Pre-built workflows, disclosures, and reports for the regulations carriers face — updated continuously by Clarip's privacy research team.

FCC CPNI (47 CFR §64)

CCPA / CPRA

Colorado CPA

Virginia CDPA

GDPR (EU & UK)

PIPEDA

LGPD

ePrivacy Directive

FAQ

Privacy compliance for Telecom Industry, answered.

Quick answers to the questions privacy, legal, and engineering teams most often ask about Telecom.

Clarip's Automated Data Mapping continuously discovers and classifies CPNI, location, billing, and behavioral data across BSS, OSS, CDR stores, and cloud analytics. Operators get a live, system-of-truth data map that supports CPNI, GDPR, and state privacy obligations and feeds every downstream consent, retention, and AI governance workflow.

Clarip's Universal Consent Management Platform captures and enforces consent for marketing, location use, network analytics, and IoT data across every subscriber touchpoint — app, web, store, and care. Real-time opt-out propagation prevents the fragmented consent state that triggers ePrivacy, TCPA, and state-law enforcement.

Clarip's DSR fulfillment automates intake, identity verification, source-system retrieval, and response packaging across BSS and analytics systems, resolving access, deletion, and Do-Not-Sell requests in minutes. Operators meet GDPR and state-law deadlines at telecom scale without overloading care or legal teams.

Clarip's AI Governance maintains an inventory of operator AI models, ties each to consented data sources via the data map, and enforces purpose-limitation so operations data is not silently repurposed for marketing. This gives telecoms defensible answers to regulators and customers about how subscriber data trains and runs every AI system.

Clarip records the consent basis, purpose, and data lineage behind every AI use of location or CPNI, and produces evidence trails aligned to FCC CPNI rules, GDPR Article 30 records, and ePrivacy obligations. Operators can demonstrate that high-sensitivity AI use cases ran on lawful data — or block them before they go live.

See Clarip running on your network.

Get a 30-minute walkthrough tailored to your OSS/BSS, billing, and consumer apps — plus a custom assessment of your CPNI and location-data exposure.