Authorized Agents Can Submit Data Subject Requests on Behalf of the Consumers

Submit Data Subject Requests on Behalf of the Consumer

The Most Powerful Platform for Privacy Governance

The California Consumer Privacy Act (CCPA) allows California consumers to use an authorized agent to submit requests on consumers’ behalf.

Clarip utilizes an automated portal platform through which an authorized agent, acting on behalf of a California consumer, may submit requests available to them under the CCPA.


CCPA Legal Requirement

Your company’s Data Subject Requests can be submitted by the consumer’s authorized agent.

Text of the CCPA Regulations

Second Modified Proposed CCPA Regs. §999.326

  1. When a consumer uses an authorized agent to submit a request to know or a request to delete, a business may require that the consumer do the following:
    1. Provide the authorized agent signed permission to do so.
    2. Verify their own identity directly with the business.
    3. Directly confirm with the business that they provided the authorized agent permission to submit the request.
  1. Subsection (a) does not apply when a consumer has provided the authorized agent with power of attorney pursuant to Probate Code sections 4000 to 4465.
  2. A business may deny a request from an authorized agent that does not submit proof that they have been authorized by the consumer to act on their behalf.

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Clarip Product Functionality

Clarip’s DSR form allows submission of a request by an agent on behalf of the consumer and provides custom fields for collection of the agent’s verification documents.

Clarip’s solution is designed to allow authorized agents to submit data subject requests on behalf of the consumers as well as to facilitate verification of their authority.
Contact Clarip Today for Help with CCPA Regulations
The Clarip data privacy software and team are prepared to help your organization improve its privacy practices and comply with the CCPA. Click here to contact us (response within 24 hours), schedule a demo or call 1-888-252-5653 to speak to a member of the Clarip team.

Clarip can help your organization comply with each requirement in CCPA:
Verify Agent's Authority to Submit Consumer Requests
Verifying Consumer’s Identity
Verify Consumer Identity with Existing Authentication Practices
Consumer Identity Verification for Non-Account Holders
Signed Verification of Consumer’s Identity

Contact us today for an in-depth demo!