Verification of Consumer Identity for Non-Account Holders

Consumer Identity Verification for Non-Account Holders

The Most Powerful Platform for Privacy Governance

Verifying a consumer’s identity is one of the challenges for companies fulfilling data subject requests. Clarip offers multiple options to validate the consumer’s identity to the degree of certainty required by the regulations.


CCPA Legal Requirement

For non-account holders, identity verification requires matching data points provided by the consumer to data points maintained by the business.

Text of the CCPA Regulations

Second Modified Proposed CCPA Regs. §999.325

  1. If a consumer does not have or cannot access a password-protected account with a business, the business shall comply with this section, in addition to section 999.323.
  2. A business’s compliance with a request to know categories of personal information requires that the business verify the identity of the consumer making the request to a reasonable degree of certainty. A reasonable degree of certainty may include matching at least two data points provided by the consumer with data points maintained by the business, which the business has determined to be reliable for the purpose of verifying the consumer.

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Clarip Product Functionality

Clarip offers multiple options to validate the consumer’s identity, including matching personal identifiers, order numbers and last invoice amount, a long-in and session IDs, security PINs, and keystroke biometrics authentication.

Clarip technology supports multiple identity verification methods for completing CCPA requests, including existing customer information, account sign-up authentication, and integrating with ID verification providers.
Contact Clarip Today for Help with CCPA Regulations
The Clarip data privacy software and team are prepared to help your organization improve its privacy practices and comply with the CCPA. Click here to contact us (response within 24 hours), schedule a demo or call 1-888-252-5653 to speak to a member of the Clarip team.

Clarip can help your organization comply with each requirement in CCPA:
Signed Verification of Consumer’s Identity
Respond to Requests to Know and Delete within 45 Days
Respond to Opt-Out within 15 business days
Provide Personal Information Collected about the Customer
Businesses Must Protect Consumer's Sensitive PII

Contact us today for an in-depth demo!