Verifying Consumer’s Identity

Verifying Consumer’s Identity

The Most Powerful Platform for Privacy Governance

In developing a CCPA-compliant verification process, businesses should look to the types of personal information that they already have collected from consumers, avoid collecting sensitive personal information, and utilize verification for password-protected accounts where feasible.

Clarip offers multiple options to validate the consumer’s identity, whether the consumer has an established online account with the business or not.


CCPA Legal Requirement

Your business must verify the consumers’ identity before fulfilling their requests to know and delete personal information.

Text of the CCPA Regulations

Second Modified Proposed CCPA Regs. §999.323

  1. A business shall establish, document, and comply with a reasonable method for verifying that the person making a request to know or a request to delete is the consumer about whom the business has collected information.
  2. In determining the method by which the business will verify the consumer’s identity, the business shall:

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Clarip Product Functionality

Clarip offers multiple options to validate the consumer’s identity, including matching personal identifiers, order numbers and last invoice amount, a long-in and session IDs, security PINs, and keystroke biometrics authentication.

Clarip's powerful scan technology can automatically detect and discover data that you are holding on data subjects and quickly verify the identity of your customers.
Contact Clarip Today for Help with CCPA Regulations
The Clarip data privacy software and team are prepared to help your organization improve its privacy practices and comply with the CCPA. Click here to contact us (response within 24 hours), schedule a demo or call 1-888-252-5653 to speak to a member of the Clarip team.

Clarip can help your organization comply with each requirement in CCPA:
Verify Consumer Identity with Existing Authentication Practices
Consumer Identity Verification for Non-Account Holders
Signed Verification of Consumer’s Identity
Respond to Requests to Know and Delete within 45 Days
Respond to Opt-Out within 15 business days

Contact us today for an in-depth demo!