Clarip Comprehensive Data Privacy Software
When Authorized Agents Submit Data Subject Requests on Behalf of the Consumers, Businesses Must Verify Their Authority

Verify Agent's Authority to Submit Consumer Requests

The Most Powerful Platform for Privacy Governance

Under the California Consumer Privacy Act (CCPA), a California consumer may use an authorized agent to make a CCPA data subject request on their behalf. Before fulfilling a data subject request submitted by a third party, businesses must verify their authority to act on behalf of the consumer.

With Clarip’s DSR form, data subject requests may be submitted by an agent on behalf of the consumer along with the documents required to verify the agent’s authority.


CCPA Legal Requirement

Businesses must verify the agent's authority to submit data subject requests on behalf of the consumer.

Text of the CCPA Regulations

Second Modified Proposed CCPA Regs. §999.326

  1. When a consumer uses an authorized agent to submit a request to know or a request to delete, a business may require that the consumer do the following:
    1. Provide the authorized agent signed permission to do so.
    2. Verify their own identity directly with the business.
    3. Directly confirm with the business that they provided the authorized agent permission to submit the request.
  1. Subsection (a) does not apply when a consumer has provided the authorized agent with power of attorney pursuant to Probate Code sections 4000 to 4465.
  2. A business may deny a request from an authorized agent that does not submit proof that they have been authorized by the consumer to act on their behalf.

...

...Read More

Clarip Product Functionality

Clarip’s DSR form allows submission of a request by an agent on behalf of the consumer and provides custom fields for collection of the agent’s verification documents.

With the Clarip platform, authorized agents can submit the data subject requests on behalf of the consumers and businesses have the ability to verify the agent’s authority before fulfilling the requests.

See this Feature in Action
Download the CCPA Compliance Checklist
Contact Clarip Today for Help with CCPA Regulations
The Clarip data privacy software and team are prepared to help your organization improve its privacy practices and comply with the CCPA. Click here to contact us (response within 24 hours), schedule a demo or call 1-888-252-5653 to speak to a member of the Clarip team.

Clarip can help your organization comply with each requirement in CCPA:
Verifying Consumer’s Identity
Verify Consumer Identity with Existing Authentication Practices
Consumer Identity Verification for Non-Account Holders
Signed Verification of Consumer’s Identity
Respond to Requests to Know and Delete within 45 Days

Contact us today for an in-depth demo!

CONTACT

  • 1521, Concord Pike, Suite #301,
    Wilmington, DE 19803 USA
  • 2001 Market Street, Floor #25,
    Philadelphia, PA 19103 USA
  • Contact Online

    •   888-252-5653

Hey Wait...

We have something special for you!

Whitepaper on California Consumer Privacy Act!
Learn about key requirements, fines and how to comply. Plus research reports on Data Privacy - From GDPR to preventing data leaks to third parties.

Signup to receive these special reports on minimizing privacy risks & increasing engagement via marketing innovation - In 3 easy steps!

*Available online or delivered to your inbox FREE

no thanks

    

Schedule FREE Demo