Clarip Comprehensive Data Privacy Software
Designated Methods for Submitting Data Subject Requests

Provide Methods to Submit Data Subject Requests

The Most Powerful Platform for Privacy Governance

When a consumer wants to exercise their rights under the CCPA, how will they do so? Under the CCPA, businesses are required to create designated methods for submitting data subject requests to access, delete, and opt out of the sale of personal information.

Clarip will help your businesses to establish the requisite ways to capture data subject requests from the consumers.


CCPA Legal Requirement

Businesses must provide designated methods for submitting consumers’ requests to know, delete, and opt-out of sale of personal information. These methods might include, as applicable, a toll-free number, an online form, a designated email address, or a form submitted via email.

Text of the CCPA Regulations

Second Modified Proposed CCPA Regs. §999.312

Methods for Submitting Requests to Know and Requests to Delete

  1. A business that operates exclusively online and has a direct relationship with a consumer from whom it collects personal information shall only be required to provide an email address for submitting requests to know. All other businesses shall provide two or more designated methods for submitting requests to know, including, at a minimum, a toll-free telephone number. Other acceptable methods for submitting these requests include, but are not limited to, a designated email address, a form submitted in person, and a form submitted through the mail.
  2. A business shall provide two or more designated methods for submitting requests to delete. Acceptable methods for submitting these requests include, but are not limited to, a toll-free phone number, a link or form available online through a business’s website, a designated email address, a form submitted in person, and a form submitted through the mail.

...Read More

Clarip Product Functionality

Clarip offers multiple ways for businesses to capture requests from the consumers, including a toll free number, email, web-based forms, and the Data Subject Rights portal with automation capabilities. Clarip’s fully customizable forms are designed to match the look and feel of the business customer website.

Clarip helps organizations establish a preferred method of receiving and escalating data subject requests from their customers (e.g., this may include an online web form, an internal email address, a customer portal, etc.). Privacy policies and notices should also be updated to direct data subjects to use the preferred channels. Employees who are likely to interact with data subjects and might receive such requests directly from the consumers should receive appropriate training so that they know how to handle the requests and, if necessary, reroute them to the appropriate channels within the organization.
See this Feature in Action
Download the CCPA Compliance Checklist
Contact Clarip Today for Help with CCPA Regulations
The Clarip data privacy software and team are prepared to help your organization improve its privacy practices and comply with the CCPA. Click here to contact us (response within 24 hours), schedule a demo or call 1-888-252-5653 to speak to a member of the Clarip team.

Clarip can help your organization comply with each requirement in CCPA:
Easily Opt-out of the Sale of Personal Information
Submit Data Subject Requests on Behalf of the Consumer
Verify Agent's Authority to Submit Consumer Requests
Verifying Consumer’s Identity
Verify Consumer Identity with Existing Authentication Practices

Contact us today for an in-depth demo!

CONTACT

  • 1521, Concord Pike, Suite #301,
    Wilmington, DE 19803 USA
  • 2001 Market Street, Floor #25,
    Philadelphia, PA 19103 USA
  • Contact Online

    •   888-252-5653

Hey Wait...

We have something special for you!

Whitepaper on California Consumer Privacy Act!
Learn about key requirements, fines and how to comply. Plus research reports on Data Privacy - From GDPR to preventing data leaks to third parties.

Signup to receive these special reports on minimizing privacy risks & increasing engagement via marketing innovation - In 3 easy steps!

*Available online or delivered to your inbox FREE

no thanks

    

Schedule FREE Demo